Shipping - Pay attention to the availability status of the items you order. This is listed directly below the "Add to cart" button. Most "In Stock" items ship within two business days after we receive the order. Other items will give you an approximate shipping time such as "Usually ships in about a week" Pre-Order and Backordered items will ship as soon as they become available. If the availability turns out to be different than listed we will email you to let you know. Also, you will receive an email notifying you when your order ships. Keep in mind that all items will ship as they become available. So, when ordering "In Stock" items along with pre/back ordered items, the "In Stock" will ship immediately, and the rest as they arrive. Separate shipping charges will apply to the other shipments.

Express Shipping - By default US orders are shipped by UPS Ground and international by US Postal Service Air Mail. Should you need your order express shipped, it is suggested that you call us for a quote.

Return Policy - We offer a 45 day return policy. If you are unhappy with an item for any reason, you may return it to us within 45 days from when you received it for a full refund or credit, minus shipping costs. Simply email or call us to get a return authorization.
Note: Returns must arrive in the same condition they were received, with all original accessories and boxes. We can not accept items that have been "used" or otherwise damaged.

Money Orders - If you would like to order by money order, please go through the online ordering process. You will be given the option to pay by money order. Select this and it will give you the rest of the payment instructions. By going through this process, you ensure that when we receive your money order we have all of your information ready to go. It will also provide you with an order number you can reference on the money order. Money orders only. Personal checks are NOT acceptable.

International Orders - We can ship to many countries outside of the USA. However some countries specifically prohibit the import of swords. We will try to list the countries we can not ship to here, as they come up. This is by no means a complete list.

We can not ship weapons to:
Brazil
Greece
Denmark
Japan
Russia
Indonesia
Mexico

Special note for Australia - We can ship to Australia. However, please be sure to verify the legality of your selections in your area. Australian customs has become very strict lately, and we would hate for your shipment to be confiscated. A special
license may be required for you to import these items. Please be absolutely sure you may legally do so, before placing your order. We will not be able to refund confiscated shipments.

Special note for the UK - Sword laws have recently changed in the UK. All curved swords over 50 cm in length are now illegal, including decorative items. Exceptions are provided for members of martial arts schools holding the proper insurance, for religious usage, and for traditionally hand made swords. If you are ordering one of these curved swords, please include your exception information in the special instructions section. We'll include this information with the package to help with clearance through the UK customs. Please be absolutely sure you may legally import these items, before placing your order. We will not be able to refund confiscated shipments. There are no problems with the import of straight swords to the UK.
Another thing to keep in mind is that the English politicians do not want you to have these swords. Sure they provide exemptions, but in nearly every recent case, they will seize the shipment, regardless of the fact that we have provided documentation about it's proper exemption. In all cases, so far, the swords were eventually released, but not without a fight. Be prepared for a struggle to get your shipment to clear, we can help somewhat from this end, but ultimately, it is up to customs if they will let you get your shipment, regardless of what the official law states. Their apparent strategy is to seize everything and make you prove that you are allowed to have it, ignoring any documentation included with the shipment.

Our shipping calculator will work for Canadian and European shipments, others should email us for a shipping quote. For the most part, this shipping calculation will be accurate. However, in the case of a very large or heavy order you may hit the upper limit of our cart calculation. This is $48 for Canada & $99 for Europe. If this happens your shipping cost may be a bit higher. If it is more than $10 higher than the cost displayed, we will email you before processing your order. This can also happen on orders that must be shipped in multiple boxes. Some countries have maximum acceptable package sizes for air mail shipments (notably - Australia and most of Eastern Europe), so longer items may need to ship by a different carrier, and will affect the shipping cost. If this is the case we will contact you before processing your order.

Also please note: We can not undervalue your shipments on the customs forms, or mark your shipment as a gift in an attempt to get out of paying any taxes that are legally due. Doing so is illegal and can cause us serious problems as an Importer / Exporter.